eCommerce Websites

Looking for experienced Magento and WooCommerce website developers?
Hello, we're pleased to meet you.

How we help shop owners

From migrating an existing online shop to a more powerful system, or helping a startup establish their first online shop, we're here to help. We've designed, developed and improved eCommerce sites on:

And we do more than just the coding. We help with selling on Instagram and Facebook, Social Media strategy & understanding your Analytics.

eCommerce solutions that work for you

Whether it's looking at how to improve the user experience, testing out a loyalty scheme or trying out new colours, we believe you know your customers best. Yes, we know the online stuff and will make loads of suggestions and ask challenging questions, but when it comes to your customers and their expectations, few are better placed than you to say 'they like this, but not that.' Small things like calling it a shopping basket vs. shopping cart can alienate online consumers. So we listen. We talk, we come up with ideas, we aren't afraid to test things out (find out more about our website design and development process). 

When we work with shop owners, we challenge them. Not in a bad way, but in that way that we like to think the offline and online experience should be seamless and encourage shop owners to think about how we can better align the two shopping experiences. We also look at how we can improve the online shopping experience and this includes making it easy to shop on any device.

The thought of moving an established website from one software solution to another is quite intimidating. Maureen & Alex at Reaper made this process not only straightforward, but also added in their experience to make sure we got the best value out of Magento for our budget. For bricks & mortar businesses like ours, the connection between online and offline is important, Reaper fully understand this connection and the resulting website reflects this. Maureen and the team have been an absolute joy to work with and we look forward to working on further projects with Reaper
- Nigel French, Cole's Books

How can you improve your e-commerce site?

This is a situation of something small can make a big difference. Sometimes it's design tweaks that make the Add to Basket more prominent. Sometimes it's updating the colour scheme for improved legiblity. Sometimes it's helping with your product descriptions and calls to action. Sometimes it's a complete overhaul. Improvements can be made to your site if you answer yes to any of the following:

• Are visitors not buying? We can review the user experience & look at how to tweak the interface and design to make buying from you a nice & easy experience.
• Are potential customers not finding you?  Let's have a look at the SEO.
• Are visitors coming to the site & leaving very quickly? The bounce rate is a key metric and we can help you understand it and action changes so relevant visitors are coming to your site & once there they have a clear path to purchase and check out.
• Are there no, or very little, visits from search engines? Sounds like an SEO review is needed.
• Is there missed potential for cross-sells and add-ons? Pretty much all e-commerce systems are set up to show Related Products, You May Also Like & Recently Viewed items. We can help you set up these key product categories so your customers are encouraged to explore more of the products you're offering.

How easy is it to sell online?

If you're thinking about selling online, you'll need to start with the basics:

• What are you selling? (physical or digital items)
  • Are there options for the items?
• Who are you targeting? Where will the sold items be going to?
• How are you delivering the items? Is there a delivery cost?
• How are you taking payment? The popular choices are PayPal, Stripe & WorldPay & we can help you decide which is best for you.
• Should the eCommerce website link to another system? e.g. stock management

From a geek's view, however you go about selling online, make sure it can be accessed on ALL devices. We call this responsive design for websites and it's critical. Once we know your goals and what you want the site to do for you, we can put together a plan of action for your eCommerce website. Let's talk.